Accessibility Statement
Accessibility Statement for Richmond upon Thames Movers
Richmond upon Thames Movers is committed to providing an accessible and inclusive online experience for all visitors, including people with disabilities. This Accessibility Statement explains the steps we take to support accessibility on our website and the ongoing work we do to improve usability for everyone in the Richmond upon Thames area and beyond.
Our Accessibility Commitment
We aim to make our website usable for as many people as possible, regardless of technology, location, or ability. Our goal is to align our website with the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are recognised internationally as the benchmark for creating accessible and user-friendly websites.
By following these standards, we seek to support visitors who rely on assistive technologies, as well as those who prefer clearer layouts, simple navigation, and readable content when planning moves in and around Richmond upon Thames.
Standards and Guidelines
Our website is being designed and maintained with reference to WCAG 2.1 AA criteria. This includes attention to perception, operability, understanding, and robustness. While we cannot guarantee that every page is fully compliant at all times, we are working to identify and address any issues that could affect the experience of users with disabilities, including those arranging local moves in the accessible Richmond upon Thames Movers service area.
Screen Reader Compatibility
The site is structured to support visitors using screen readers and other assistive technologies. We use headings, lists, and text alternatives for key images where appropriate, to help convey information clearly. Our aim is to ensure that content is announced in a logical order and that essential information about our moving services in Richmond upon Thames is available to users who do not rely on visual cues.
We are continuing to review our content and page structure so that it can be interpreted more effectively by a wide range of screen reader software.
Keyboard Navigation
Our website is being developed to be navigable using a keyboard alone, without the need for a mouse or touch input. Users should be able to move through menus, forms, and content sections using standard keyboard commands, such as the Tab key to move focus and the Enter key to activate links or buttons.
We understand that reliable keyboard access is essential for many visitors, including those with motor disabilities. If you encounter elements on our site that cannot be reached or used via keyboard only, we would welcome your feedback so we can correct this.
Text, Colour, and Layout
We aim to use clear text, consistent layouts, and sufficient colour contrast to make it easier to read about our services. Content is written in plain language where possible, helping everyone to understand information about moving services and support options across Richmond upon Thames.
We continue to review line spacing, font size, and responsive design so that users can zoom in or adjust their browser settings without losing access to important content or functionality.
Ongoing Improvements
Accessibility is an ongoing process, and we regularly review our website to identify potential barriers. As our services in the accessible Richmond upon Thames Movers area grow and change, we plan updates to ensure new content and features follow our accessibility objectives.
Feedback from users with different needs is an important part of this work. Where full compliance cannot be achieved immediately, we will prioritise improvements that have the greatest impact on the experience of users with disabilities.
Contact for Accessibility Requests
If you experience any difficulty using our website, or if you need information about our moving services in a different format, please contact us. You can reach out to us using the contact options provided on our website contact page.
When you get in touch, please describe the page or feature you were using, the nature of the problem, and any assistive technology you rely on. This information helps us identify and resolve issues more effectively. We will do our best to respond promptly and to offer reasonable adjustments so that you can access the information and services you need.
We value accessibility as a core part of quality service and are committed to improving the online experience for everyone planning a move in Richmond upon Thames.
