Removal Companies
Removal Companies in Richmond upon Thames
At Richmond upon Thames Movers, we provide a reliable, well-organised removals service for homes and businesses across Richmond, Twickenham, Teddington, Hampton and the surrounding areas. As a local removals company, we combine practical experience with careful planning, so your move is handled calmly, safely and on time.
Professional Removal Services in Richmond upon Thames
Our team carries out moves of all sizes, from small flats to large family homes and offices. We supply the labour, vehicles, equipment and protection materials required to move your belongings securely from A to B. Every move is overseen by an experienced supervisor to ensure nothing is rushed, forgotten or mishandled.
We are a professional, fully insured removals company, using trained staff, modern vehicles and proven working methods to minimise risk and disruption. Whether you are moving across Richmond or across London, we can plan and execute the whole process for you.
Who Our Removals Service Is For
Homeowners
We regularly help homeowners in Richmond upon Thames moving between houses, upscaling, downsizing or relocating out of London. We can manage everything from careful packing of fragile items to dismantling and reassembling large furniture.
Renters
If you are renting a flat or house, we offer efficient moves that fit around check-in and check-out times, avoiding additional rent or storage costs. We work neatly, protecting communal areas so you leave the property in good condition for handover.
Landlords
Landlords use us to clear properties between tenancies, move furniture in and out of furnished lets, and handle end-of-tenancy removals in a structured, documented way.
Businesses
For offices, shops and small commercial premises, we offer office relocations, internal moves and equipment transfers. We aim to minimise downtime by working outside core hours where required, and we label and plan so staff can resume work quickly.
Students
Students in and around Richmond upon Thames benefit from our smaller moves service, ideal for halls, shared houses and term-time storage moves, with options for part-loads and shared vans to keep costs sensible.
What Our Removals Service Includes
Items We Commonly Move
Our trained teams regularly move:
- Domestic furniture – beds, wardrobes, sofas, tables, chairs, cabinets
- Appliances – washing machines, fridges, freezers, cookers (disconnected in advance)
- Boxes of personal belongings, books, clothes and household items
- Office furniture – desks, chairs, filing cabinets, boardroom tables
- IT and office equipment – PCs, screens, printers (packed to manufacturer guidelines)
- Artwork, mirrors and fragile ornaments (with suitable protection)
- Garden furniture, tools, bicycles and boxed items from sheds and garages
Items We Cannot Take
For safety, insurance and legal reasons, there are some items we cannot carry, including:
- Flammable or hazardous materials (fuel, gas cylinders, paint thinners, chemicals)
- Illegal items or anything that cannot be legally transported
- Unboxed loose liquids (cleaning products, open paint tins, etc.)
- Live animals or pets
- Perishable food for longer-distance moves
- Cash, jewellery and important documents – we recommend you transport these personally
If you are unsure about a particular item, we will advise during the survey so everything is clear in advance.
Step-by-Step Removals Process
1. Enquiry & Quote
Once you contact Richmond upon Thames Movers, we take basic details about your current and new address, property size, access, preferred dates and any special requirements. We then provide an initial guideline price or arrange a free survey before issuing a fixed quotation. All costs are clearly itemised so you know exactly what is included.
2. Survey (Virtual or Onsite)
For most moves we carry out either a video survey or an onsite visit. This allows us to assess volume, access (lifts, stairs, parking), fragile items and any dismantling work. Accurate surveys help us allocate the right number of staff, vehicle size, materials and time, avoiding surprises on moving day.
3. Packing & Preparation
We offer a choice of full packing, part-packing or move-only services:
- Full packing – we supply all boxes and materials, and pack everything for you.
- Part-packing – we pack fragile or high-value items; you pack the rest.
- Move-only – you pack; we protect furniture and carry out the move.
Furniture is wrapped or blanketed, mattresses are bagged where required, and floors and banisters are protected to reduce the risk of damage.
4. Loading & Transport
On moving day we arrive on time, walk through the property with you and agree the order of work. Our trained team loads systematically, starting with large items and stacking boxes carefully to prevent movement in transit. Vehicles are equipped with straps, blankets, trolleys and tools. We then travel directly to your new property, or to storage if agreed.
5. Unloading & Placement
At your new address we unload room by room, placing furniture and boxes where you want them. As standard we reassemble any items we dismantled, and we can reposition furniture within reason until you are satisfied with the layout. At the end, we carry out a final check to ensure nothing has been left on the vehicle.
Transparent, Fair Pricing
We believe in straightforward pricing with no hidden extras. Your quotation will clearly state:
- The services included (for example packing, dismantling, reassembly)
- The number of movers and vehicles allocated
- The estimated time required
- Any additional charges, such as congestion charge or parking fees, if applicable
Prices are based on the volume of goods, access conditions, distance travelled and the level of service required. We do not artificially underquote; instead, we provide a realistic, fixed price based on a proper assessment, so you can plan your budget with confidence.
Why Choose Professional Removals Over DIY or Casual Man-and-Van
Moving yourself or using a casual man-and-van can look cheaper on paper, but often leads to delays, damage and stress. As a professional removals company we provide:
- Trained staff who know how to lift, carry and protect furniture safely
- Goods in transit insurance and public liability cover for your protection
- Proper equipment – trolleys, blankets, webbing and tools
- Structured planning and timekeeping, reducing the risk of overruns
- Clear terms and written confirmation of your booking
By contrast, informal or DIY moves often lack insurance, suitable equipment and experience, which can result in avoidable damage, personal injury or additional costs.
Insurance and Professional Standards
Richmond upon Thames Movers operates to recognised industry standards. We are fully insured for your peace of mind:
- Goods in transit insurance – covering your belongings while they are being moved in our vehicles, subject to policy terms and conditions.
- Public liability cover – protecting you and third parties against accidental damage to property or injury caused by our work.
Our staff are trained in safe lifting, packing techniques, use of equipment and customer care. New team members work alongside experienced supervisors until they are fully competent. We carry out regular vehicle checks and maintain clear internal procedures for security, key handling and incident reporting.
Care, Protection and Sustainability
We treat every item as if it were our own. Furniture is wrapped, boxed items are stacked correctly, and fragile pieces are clearly labelled. We use mattress covers, floor protection and door-frame covers where appropriate to safeguard both properties.
We also consider the environmental impact of our work. Wherever possible we reuse strong cartons, recycle damaged cardboard and plan our routes efficiently to reduce unnecessary mileage. If you wish, we can collect used boxes after your move for reuse or recycling, helping to cut waste.
Real-World Use Cases
Moving House in Richmond upon Thames
Typical house moves involve a pre-move survey, packing of fragile items the day before, and a full removals team on moving day. We coordinate with estate agents and key release times, and we can manage chain-dependent timings that are common in residential moves.
Office and Business Relocations
For offices and commercial premises, we prepare labelling systems, floor plans and IT-handling procedures. Moves are often carried out in the evening or at weekends to reduce disruption. We can liaise with your facilities or IT team to ensure equipment is handled and placed as required.
Urgent and Short-Notice Moves
Sometimes dates change at short notice, or you may need to move quickly due to lease issues, landlord requirements or personal circumstances. Where our schedule allows, we can accommodate urgent or same-day removals within Richmond upon Thames, providing a practical, organised solution instead of a rushed DIY move.
Frequently Asked Questions
How much does a removal service in Richmond upon Thames cost?
The cost of a removal depends on several factors: the volume of your belongings, access at both properties, distance between addresses, and whether you require packing, dismantling or storage. Smaller local flat moves may be completed within a few hours, while larger house or office moves require a full day or more with a larger team. After a short consultation and, where needed, a survey, we provide a fixed quotation with all costs clearly itemised so you know exactly what you’re paying for.
Can you handle same-day or urgent moves?
We can often accommodate same-day or short-notice moves within Richmond upon Thames, depending on our schedule and the size of the job. Urgent moves work best when you already have items packed, access arranged and parking available. Contact us as soon as you know you need to move and we will advise honestly about availability, realistic timings and any constraints, then propose the most practical solution for your situation.
Are my belongings insured during the move?
Yes. We provide goods in transit insurance for your belongings while they are in our care and being transported in our vehicles, along with public liability cover for damage to third-party property or injury caused by our work. As with any insurance, certain conditions and exclusions apply, which we explain clearly before you book. We always recommend that high-value or particularly sensitive items are highlighted during the survey so we can agree the best way to protect and, if necessary, additionally insure them.
What is included in a typical removals service?
A standard removals service includes a trained team, a suitable vehicle, protective blankets and equipment, loading at your current address, safe transport and unloading at your new property. We protect furniture, place items into the rooms you specify and reassemble furniture we have dismantled. Optional extras include full or part packing, supply of materials and short- or long-term storage. All inclusions and exclusions are listed in your written quotation so there is no uncertainty about what is covered.
How is a professional removals company different from a man-and-van?
A casual man-and-van service usually provides transport and basic lifting only, with limited or no insurance, less planning and variable standards. A professional removals company like Richmond upon Thames Movers offers trained teams, fully insured services, proper equipment, clear terms, risk assessments and structured planning from survey through to completion. This reduces the chance of damage, delays or disputes and provides accountability if anything does go wrong, giving you a more reliable, controlled moving experience.
How far in advance should I book my move?
We recommend booking as soon as you have a likely moving date, particularly if you are moving on a Friday or at month-end when demand is highest. For most house moves, two to four weeks’ notice works well, allowing time for surveys, packing arrangements and parking suspensions where needed. However, we regularly help clients with shorter notice. Even if your date is not yet confirmed, it is sensible to talk to us early so we can pencil you in and plan for different scenarios.